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New Fall / Winter collection
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  • NEW COLLECTION
    Fall / Winter 20-21
    • New this week
    • Invitada Poète
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    Gift Guide
    • Hasta 29,99€
    • Hasta 49,99€
    • Hasta 69.99€
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  • New Fall-Winter Collection
    Protect yourself from the cold without losing your style.  More info

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    14 days to return your order.  More info

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    Last summer prices.  More info

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Shipping and returns

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SHIPPING & RETURNS

SHIPPING

The delivery time of your order will be from 5 to 7 working days. This period can change on certain occasions, such as sales, special promotions, etc.

SHIPPING COSTS

Shipping costs are calculated based on the country and city of destination and the garments purchased.

Up to 5 kg, the price of shipping to the peninsula is €6, to the Balearic Islands, Canary Islands, Ceuta and Melilla €12 and to countries in the rest of Europe the price will be €16 (Local taxes, duties and customs clearance, if any, will be paid by the customer at destination, upon delivery of the goods). For other destinations, please ask.

TERMS OF PURCHASE

- The shipping costs are those indicated in the previous section.

- During sales and occasional promotions organised by the label, delivery times may be affected significantly.

- The accessories with which the items have been photographed are not included in the purchase; the belts and bags are sold separately, except those that are specified as being included.

- You may not place any speculative, false or fraudulent orders.

- You are also required to provide your postal address, email address and/or other contact details so that we can contact you if necessary. We shall not send out commercial communications unless you have voluntarily signed up for our newsletter.

- If you do not provide us with all the necessary information, we shall not be able to process your order or incidents may occur that will delay delivery.

- By placing an order on this website, you state that you are over 18 years of age.

- We do not ship to P.O. Boxes; therefore, we need your exact delivery address.

*(Complaint forms are available at our central office; ALBARRACIN 50, 28037 MADRID)

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Shipping and return policy

All the information you need to know about our shipments and our return policy.

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